FirstCape is one of New Zealand’s largest and best resourced wealth advisory and asset management business, creating an enhanced and broadened product offering to help our clients achieve their goals at whatever stage of their investment life cycle. Here at FirstCape, we believe that our people are our greatest asset. Our success is dependent on the collective talent, expertise, and dedication of each and every one of our team members. We are committed to creating an environment where everyone can thrive, grow, and contribute to their fullest potential.
About Harbour Asset Management | Mo Harbour Asset Management
Harbour’s vision is to be the Most Trusted Investment Manager, which means we continually strive to exceed our clients’ expectations through service, communication and transparency. As a growing and highly successful team with a strong family culture, everyone at Harbour is focused on delivering the best possible outcomes for our clients and continuously improving.
Job Description
About the opportunity | Mo te whai waahi
We’re looking for a Business Systems Analyst to join our Technology team and play a key role in supporting and enhancing the systems that underpin our business. This is a broad, hands‑on role where you’ll work closely with stakeholders across the organisation to maintain, improve and evolve business systems, drive automation, and simplify processes.
You’ll be part of a collaborative environment where your work will have real impact across the business through system, infrastructure and process change, while supporting FirstCape’s vision to be the Most Trusted Investment Manager.
Key Responsibilities | Ngā Kawenga Mahi
In this role, you will:
Maintain, monitor and enhance key business systems including MS Dynamics, Vermilion Reporting Suite, BSP and SharePoint using best‑practice processes
Manage system testing, change management and user training
Proactively engage with business users to ensure systems are used effectively and identify opportunities for continuous improvement
Deliver high‑quality analysis of business needs and recommend fit‑for‑purpose solutions
Support the adoption of AI‑enabled tools such as Microsoft 365 Copilot and Power Platform, including user enablement and training
Act as a conduit between the business and support partners to manage environments, infrastructure and cyber hygiene
Provide advice on system and process change impacts to support informed decision‑making
Troubleshoot application and infrastructure issues and manage vendor engagement through to resolution
Collaborate with internal and external stakeholders and support broader business and technology projects
Desired Skills and Experience
What you will bring to the role | He aha ka kawea e koe ki te mahi
You’ll bring:
Strong technical and creative problem‑solving skills with a customer‑focused mindset
Excellent communication skills and the ability to translate technical concepts for non‑technical users
A collaborative approach and the ability to build strong working relationships
Strong diagnostic, troubleshooting and documentation skills with high attention to detail
The ability to manage multiple priorities and deliver outcomes in a timely manner
A desire to learn, innovate and stay current with technology trends
Ideally, you will have:
A degree or training in a technology‑related field
1–2 years’ experience in a technology support or systems role
Experience with Microsoft technologies including Office 365, Dynamics 365, Power Automate, Power BI, Copilot and SharePoint
Experience analysing and solving business problems and driving process improvement
Exposure to SQL, agile ways of working, data management or analytics (advantageous)
An understanding of the investment management or financial services environment (advantageous)
Why work at FirstCape? | He aha mahi i te FirstCape?
We offer a competitive compensation package commensurate with experience. Additional benefits include wellbeing support, volunteer days and a great company culture. We pride ourselves on offering our employees outstanding development and learning opportunities to support career growth, and the opportunity to work alongside the best talent in the market.
We are an inclusive employer and want our workforce to reflect a rich and diverse way of thinking and working. We know people are more than a single identity and the qualities that make each one of us unique need to be valued and embraced. So regardless of your gender, age, background or how you choose to identify, there's room for you to realise your potential here. And importantly, there's room to be yourself.
We’re also committed to providing equal opportunities to all candidates. Let us know if you have any accessibility requirements so we can work with you to make adjustments where possible to support your application. Alternatively, if you don’t meet all the requirements of the role but think you would be a great candidate, please apply explaining why you want the role, how you think your skills or background are transferable, and how you plan to upskill where needed (we will support you with this, but want to know you have thought about this too).
To be eligible to apply, you must have the right to work in New Zealand. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert.
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